24/7 Support
Kaadol
Become an Agent
HomeHelp Center

Help Center

Find answers, get support, and reach our team — we're here to help you buy and sell with confidence.

01

Get in touch

Choose the channel that works best for you
02

Send us a message

We respond to every message within 24 hours

Support hours

Monday – Friday8:00 am – 6:00 pm CAT
Saturday9:00 am – 1:00 pm CAT
Sunday & Public HolidaysClosed
< 24h
Average response time

Our support team reads every message and responds in Kinyarwanda, French, or English.

We speak your language

Kinyarwanda · English · French

03

Frequently asked questions

Browse by topic or search for your question

Buying

5 articles
Still need help?

Can't find what you're looking for?

Our support team is available Monday to Friday, 8am–6pm CAT. We reply in Kinyarwanda, English, and French.